--- title: Account Transfers (Business Central) slug: customersbank/account-transfers-business-central icon: {"faIcon":"fa-solid fa-money-bill-transfer"} docTags: createdAt: 2026-07-10T16:32:39.876Z --- The account-to-account transfer feature allows users to transfer funds using the same currency between their bank accounts (intracompany transfer). *** # Pre-requisites The **Account Transfers** feature within your bank plugin supports transferring funds between two accounts within the same entity. To ensure a successful transfer, please verify that the following prerequisites are met: ::::WorkflowBlock :::WorkflowBlockItem Add Account Transfers to your connection by contacting your bank. ::: :::WorkflowBlockItem Once enabled, the Account Transfer is available for all clients with plugin version **v2026.7.0.0** installed in their Business Central Environment. ::: :::WorkflowBlockItem Both the source and destination accounts must belong to the same entity. ::: :::: *** ## Making a Transfer Before you begin, confirm that your Customers Bank bank accounts are correctly mapped to the appropriate bank accounts. :::::WorkflowBlock :::WorkflowBlockItem ### Open the Accounts Transfers Page Navigate to Customers Bank, and select** Accounts Transfers**. ::: ::::WorkflowBlockItem ### Enter the Transfer Details The transfer form has two sections: the **From **(source) account and the **To** (destination) account. When you select an account, you'll see both its **Book Balance **(from your accounting records) and **Bank Balance **(from your bank), along with the time each balance was last updated. Complete the following fields: - **From Account:** Select the source bank account from the dropdown. - **To Account:** Select the receiving bank account from the dropdown. Only accounts in the same currency as your From account will appear. - **Amount:** Enter the amount to transfer. If the amount exceeds your current balance, a warning appears, but the transfer is not blocked. Proceed only if this is intentional. - **Memo** (optional): Add a note for your records. If you leave it blank, the system will automatically add: *"From \[Source Account] to \[Destination Account]."* When all fields are complete, select **Transfer **to continue. :::hint{type="success"} **TIP:** To start over, select **Clean Form**. This clears all entries while keeping the Account Transfer window open. ::: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/G1mV4hXy5yiEjNzbIu7Pk_bc-a2a-account-transfer-popup.png" size="80" width="800" height="479" caption="Fill in the Required Fields" position="center" darkWidth="800" darkHeight="479" showCaption="true"} :::: :::WorkflowBlockItem ### Review and Confirm A summary of your transfer will display: - From and To accounts - Transfer amount and currency - Your memo (or the auto-generated one) - A warning banner, if the amount exceeds your balance If everything looks correct, select **Confirm Transfer.** ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/gYFcqMBGn-poAyZFKTr7M_bc-a2a-confirm-transfer-popup.png" size="80" width="800" height="478" caption="Select Confirm Transfer" position="center" darkWidth="800" darkHeight="478" showCaption="true"} ::: :::WorkflowBlockItem ### Transfer Submitted A brief loading screen appears while your transfer is submitted. If successful, a confirmation screen displays your unique **Transfer ID** for reference. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/SWCe5edYcf01GfCecGKjA_bc-a2a-received-transfer-popup.png" size="80" isUploading="false" position="center" width="800" height="477" darkWidth="800" darkHeight="477" showCaption="false"} ::: ::::: *** ## Viewing Your Transfer History You can track the status and details of every transfer on the **Account Transfers **page. Each record includes: - **Status:** Whether the transfer completed, is still processing, or failed. - **ID:** Your unique transfer reference number. - **Date:** When the transfer was initiated. - **From:** The sending account. - **To:** The receiving account. - **Amount:** The amount transferred - **Memo:** Your note, if one was added (or the auto-generated one) - **Status Message: **Additional details, particularly if something went wrong ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/QdIny21OmUgX4QezZTYcc_bc-account-transfers-history.png" size="80" isUploading="false" position="center" width="800" height="399" darkWidth="800" darkHeight="399" showCaption="false"} *** ## Filtering and Exporting - Use the filters at the top to narrow results by account, amount, date range, status, or Transfer ID. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/-RnbmTjCIQB2amMyu-RXG_fispan-sync-a2a-filters.png" size="40" isUploading="false" position="center" caption="Select Show Filters" width="800" height="888" darkWidth="800" darkHeight="888" showCaption="true"} - Select the **download icon** to export your transfer history as a CSV file. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/JRoiXiGLpWK-hKqmWdp8u_fispan-sync-a2a-export-csv.png" size="50" isUploading="false" position="center" caption="Select Export CSV" width="800" height="179" darkWidth="800" darkHeight="179" showCaption="true"} *** ## Viewing Transfer Details Select any row to open a detailed view, which includes: - **Full transfer information**: Accounts, amount, memo, and who initiated the transfer. - **Action Log: **A timeline showing every step of the transfer: - When the request was received - When the instruction was sent to your bank - When the transfer was completed (or why it failed) ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/4ZZcn-Vdlvjh9JbyZnDac_fispan-sync-a2a-transfer-details-popup.png" size="60" isUploading="false" position="center" caption="View Transfer Details" width="800" height="453" darkWidth="800" darkHeight="453" showCaption="true"} *** ## Transfer Statuses | **Status** | **What It Means** | | --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Completed** | The bank processed the transfer and the transaction was recorded in your accounting software. | | **Processing** | The transfer instruction has been sent to your bank. Waiting for confirmation. | | **Validation Failed** | Something prevented the transfer from going through; for example, a configuration issue or missing account details. Check the **Status Message** or **Action Log** for specifics. |