---
title: Voiding and Repaying Bills - New (NetSuite)
slug: commercebank/voiding-and-repaying-bills-new-netsuite
docTags: bSho0M8HRjDvZq9EBIWDy
createdAt: 2026-09-16T07:45:25.847Z
---

Bills that are voided in native NetSuite can be repaid through the bank plugin, allowing for multiple repayments if necessary. 

Previously paid payments with a duplicate bill ID cannot be voided and repaid directly. Instead, you'll need to create a new copy of the bill and apply payment to the copy or submit a ticket to FISPAN Support for resolution.

***

## How to Void Bills

Use this simple process to void a bill using the plugin.

::::WorkflowBlock
:::WorkflowBlockItem
### Locate the Bill

Find a bill that has already been paid via the plugin on the History page by going to Commerce Connections** → Accounts Payable (New) → Payments**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/hx-b5-eQQubxyXRK7EUmU_voidingbillsfind.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Find Bill to Voiud" showCaption="false"}
:::

:::WorkflowBlockItem
### Go to Bill Payment Record

Click on the **Payment ID** to open the Bill Payment record associated with this Bill.
:::

:::WorkflowBlockItem
### Void the Bill

Void the Bill Payment by selecting the **Void** button.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/vg29e4XkRxkoHKUofoNYH_voidingbillpaymentvoid.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Void the Bill" showCaption="false"}
:::

:::WorkflowBlockItem
### Save the Bill

Select **Save** on the Voiding Journal Entry that NetSuite creates in response to the voiding of the Bill Payment.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/7GW4YdgSQmCIJpqI95Nb9_voidingbillsjournal.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Save the Journal" showCaption="false"}

The next page will show a Confirmation banner, and the Voiding Journal Entry will be marked with **REVERSAL PAYMENTS APPLIED**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/DDCpo7TZdTB7gQlv4J7-8_voidingbillssuccessful.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="View Confirmation Banner" showCaption="false"}
:::

:::WorkflowBlockItem
### Check the Bill

Confirm the Bill has been reopened. Fields under Your Bank's subtab are still populated with details from the first payment that was voided. The associated Bill Payment will also appear as **Voided**.
:::
::::

***

## Repaying a Previously Voided Bill

Follow these steps to repay your voided bills. 

::::WorkflowBlock
:::WorkflowBlockItem
### Find the Voided Bill

Find the previously voided bill on the Pay Vendor Bills page by going to Commerce Connections **→ Accounts Payable (New) → Payments.**

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/DVXMEs_pO37L4l2f2t84P_voidingbillspaymentsselection.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Re-Selecting Open Bill" showCaption="false"}
:::

:::WorkflowBlockItem
### Pay the Bill

Pay the bill as normal.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/DVXMEs_pO37L4l2f2t84P_voidingbillspaymentsselection.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Select the Bill" showCaption="false"}

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/ToXgBCmC5rRydnmQT0u_M_voidingbillspaymentsdone.jpg" size="80" isUploading="false" position="center" width="800" height="759" darkWidth="800" darkHeight="759" alt="Payment Initiated" showCaption="false"}
:::

:::WorkflowBlockItem
### Check the Bill Status

Confirm the bill has been paid and appears in the History page. Go to Commerce Connections** → Accounts Payable (New) → Payments → History**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/li1FEdqjutUqxRdAIsHX0_voidingbillssuccessfulhistory.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Payment Completed" showCaption="false"}

Open the Bill record and confirm the bill has been **PAID IN FULL**. You can select the tab for the Commerce Connections in the submenu to confirm that the bill payment has hit the plugin and that the reference IDs and transaction IDs are now different*,* as seen in Step 2 of **How to Void a Bill**. A new Bill Payment now appears as an associated record to this Bill, alongside the previously voided payment.
:::
::::