Remittance Advice (QBO)

the email remittance feature will be launching for all clients with the plugin on 3/1/2024 ! if you are interested in turning on the email remittance feature, contact your sales representative fispan remittance advice the fispan remittance advice product is a service that automatically sends an email to the listed email of the vendor for each payment submitted the email will contain your company name and the list of bills paid, including the reference/invoice #, invoice date, and amount by default, the system will pick up the vendor's email address you can add an email to the vendor's record in quickbooks online or xero the email will come from fispan and carry the branding of your bank as a user, you can configure a "reply to" email address, which would be seen by the recipient and used if they attempted to reply to the remittance advice email if you would like to receive a copy of all remittance advices, you can configure which email you would like to receive these to if you would prefer to have an alternative company name in the email, you can request us to configure this on a per bank account basis important note remittance emails are submitted shortly after the payment has been successfully sent from the companion app the subject of the email sent via remittance advice looks like this your customer {customer name} has initiated a payment "what is remittance advice and how does this affect me?" with the rollout of the automated remittance advice feature in the plugin, you will no longer have to manually send vendors remittance details of payments made through the plugin once a vendor is setup in the plugin with the required information, such as a valid email address, the system will automatically compose and send an email to your vendor with the total amount paid, and the invoice(s), invoice date(s) and the invoice amount paid, giving your team back that time for other value add tasks "is there anything i need to do to utilize remittance advice?" please ensure that all vendors that you would like to send remittance advice to have a valid email address stored in your erp "when will the remittance advice be sent?" after this service has been enabled, it may take up to 24 hours for remittance advices to automatically be sent remittance advice will be sent after your payment has been successfully transmitted to fispan "how is the remittance advice sent and what information is included?" the remittance advice will be sent via an automated no reply email remittance advice will automatically be sent to all vendors that have a valid email address the information on the remittance advice will include your company name, invoice number, invoice date, and amount paid "what if i don’t want specific vendors to receive automated remittance advice?" please toggle off the remittance preferences for your vendors on the vendors page in the companion app "what happens if a payment fails, but the remittance advice email has already been sent?" when the failed bill payment is repaid, a second remittance advice email will be automatically sent "can i receive a copy of the remittance advice email?" yes, a copy of the remittance advice email can be sent to the administrator whom installed the plugin "can i opt out of the remittance feature?" yes, if you’d like the feature turned off please let your bank representative know of the request