--- title: Applying Bill Credits During Payment - New (NetSuite) slug: commercebank/applying-bill-credits-during-payment-new-netsuite docTags: bSho0M8HRjDvZq9EBIWDy createdAt: 2026-09-16T07:46:37.767Z --- You can apply vendor credits directly in the bills table to reduce payment amounts. Simply enter the amount you want to use - the plugin automatically selects the oldest credits first and updates your payment amount immediately. **How it works:** - The plugin displays available credits for each bill in the **Credits Available** column - You enter the credit amount to use in the **Credits Applied** field - The plugin automatically picks the oldest credit first (by issue date) - The **To Pay** amount updates immediately to show the reduced payment **Important:** Credits must match the bill's currency, subsidiary, and AP account. If you have credits for the same vendor but in a different currency, subsidiary, or AP account, they won't appear for that bill. :::hint{type="info"} **NOTE:** In the New Payments Experience, the Commerce Connections plugin automatically selects which credits to apply based on the oldest issue date. If you need to apply a specific credit to a specific bill, you can apply credits directly in NetSuite and then pay the remaining amount through the Commerce Connections plugin. ::: ## Applying Bill Credits ::::WorkflowBlock :::WorkflowBlockItem ### 1. Navigate to the Payments Page To apply bill credits, navigate to your plugin and click Accounts Payables (New)** → Payments**. ::: :::WorkflowBlockItem ### 2. View Available Credits Look at the **Credits Available** column to see which vendors have credits you can use. The amount shown is the total credits available for that vendor matching the bill's currency, subsidiary, and AP account. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/3DRCOeePt7QySsnP4iTSy_creditsavailable.jpg" size="90" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Credits Available" showCaption="false"} **NOTE:** If you don't see any credits for a vendor, verify that unapplied credits exist in NetSuite with matching currency, subsidiary, and AP account. ::: :::WorkflowBlockItem ### 3. Enter Credit Amount to Apply Click in the **Credits Applied** field for the bill where you want to use credits. Type the amount of credit you want to apply (for example, 180.00). The **Credits Available** column will automatically decrease by the amount you entered, showing how much credit remains for other bills from this vendor. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/FH6rVPK4bPxyt67X1Vf01_plugincreditsapplied.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Credits Applied" showCaption="false"} **TIP:** The plugin automatically applies the oldest credits first (by issue date). You don't need to select which specific credit to use. ::: :::WorkflowBlockItem ### 4. Review Payment Amount After entering a credit amount, the **To Pay** column automatically updates to show the reduced payment amount. **Example:** - Amount Due: $1,870.00 - Credits applied: $180.00 - New amount to pay: $1,670.00 The plugin calculates the net amount you'll pay after applying credits. ::: :::WorkflowBlockItem ### 5. Submit Payment with Credits Select the bills you want to pay using the checkboxes. Click **Start Payment Run**. Select the source account and review the payment summary to confirm. Click **Send Payments** to submit the payment. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/ph8LXZSzkZHVZcR9jmcca_plugincreditsummary.jpg" size="80" isUploading="false" position="center" width="800" height="509" darkWidth="800" darkHeight="509" alt="Review Payments Summary" showCaption="false"} The plugin processes the payment and applies the credits to your bills in NetSuite automatically. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/g_nNbwR9uev5jc--Mpxzh_plugincreditshistory.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Payment History" showCaption="false"} ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/-ag5KfAyi8hwxr3X4h3Ge_pluginnativepaymentwithcredit.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Bill Payment Record" showCaption="false"} ::: :::: ## Applying Credits to Multiple Bills You can split credits from the same vendor across multiple bills: 1. **First bill:** Enter credit amount 2. **Second bill:** Enter another amount 3. **Credits Available column:** Shows remaining credits after both applications **Example:** - Vendor has $800.00 in credits - Bill 1: Apply $300.00 → Credits Available shows $500.00 - Bill 2: Apply $200.00 → Credits Available shows $300.00 - Bill 3: Apply $100.00 → Credits Available shows $200.00 ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/EQAKvAMp7N4uddFhgjJhS_multiplecreditsapplied.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" showCaption="false"} **TIP:** If you're working across multiple pages of bills, the Credits Available column always shows the total remaining balance after ALL credit applications, not just the current page. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Lh-oOOd-UHTAEe7Co21rZ_multiplecreditshistory.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Payment History" showCaption="false"} ## Removing or Changing Applied Credits **To remove applied credits before payment:** 1. Click in the **Credits Applied** field 2. Delete the value (backspace or select all and delete) 3. Type 0.00 4. Press Tab or click outside the field The credits return to the available pool immediately. **To change the amount:** 1. Click in the **Credits Applied** field 2. Type the new amount 3. Press Tab or click outside the field The Credits Available balance adjusts automatically. :::hint{type="info"} **NOTE:** After payment is submitted, you cannot edit credit applications. ::: ## Combining Credits with Discounts You can apply both credits and early payment discounts to the same bill: 1. Enter the credit amount in the **Credits Applied** field 2. Ensure the discount amount 3. The **To Pay** column shows the final amount after both credits and discounts ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/EIkrmJ3hki07NRGttL-O1_plugincreditsdiscount.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Applying Credits and Discounts" showCaption="false"} **Example:** - Original bill: $1,000.00 - Early payment discount: $100.00 - Credits applied: $50.00 - Final amount to pay: $850.00 ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Nr0BZggd6ultZUjz0u-jH_plugincreditsdiscounthistory.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Payment History" showCaption="false"} ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/tuqvGVHjPA0Obo4RHIkUD_plugincreditsdiscountpaymentrecord.jpg" size="80" isUploading="false" position="center" width="800" height="365" darkWidth="800" darkHeight="365" alt="Bill Payment Record" showCaption="false"} ## FAQs :::ExpandableHeading **Why don't I see any credits for my vendor?** Check the following: - Verify unapplied credits exist in NetSuite - Ensure credits match the bill's currency (USD credits only offset USD bills) - Confirm credits have the same subsidiary as the bill - Confirm credits have the same AP account as the bill - Refresh the Bills page to sync latest credit balances from NetSuite ::: :::ExpandableHeading **Which credit gets used first when I enter a credit amount?** The oldest credit (by issue date) gets applied first, with invoice number as a tiebreaker if multiple credits share the same date. You just enter a total credit amount - the plugin automatically applies eligible credits oldest-first until that amount is covered. ::: :::ExpandableHeading **Can I apply more credits than the bill amount?** No. The plugin will automatically cap the credit amount to the "To Pay" value. You cannot overpay a bill using credits. ::: :::ExpandableHeading **What happens if I select bills with applied credits on Page 1, then go to Page 2?** Credit applications persist across pages. Any credits applied on Page 1 reduce the Credits Available balance shown on Page 2. The plugin tracks all credit applications across the entire bill list, not just the current page. ::: :::ExpandableHeading **Can I choose which specific credit to apply to a bill?** No. The plugin automatically selects the oldest credits first (by issue date). If you need to apply a specific credit to a specific bill, you can apply credits directly in NetSuite and then pay the remaining bill amount through the bank plugin. If your business heavily relies on selecting specific credits for specific bills, please send a feature request to our support team. ::: :::ExpandableHeading **Can I override the credit amount the plugin selects?** Yes - you can enter any amount up to the Credits Available balance. The plugin will automatically select the oldest credits first to cover the amount you entered. If you want to use less credit, simply enter a smaller amount. ::: :::ExpandableHeading **Can I pay bills in different currencies together if I'm using credits?** Yes, but credits must match each bill's currency. For example: - USD credits can only offset USD bills - CAD credits can only offset CAD bills The plugin automatically shows only matching currency credits for each bill. You'll need a bank account in each currency to complete the payment. :::