--- title: Remittance Advice (Business Central) slug: cnb/remittance-advice-business-central description: Automate your remittance advice emails using the plugin's email remittance feature! Learn about the feature and how to enable it with the steps in this guide. icon: {"faIcon":"fa-solid fa-envelope-open-text"} docTags: kOBW7Pa05SaMsJIm9Vdtp createdAt: 2022-12-08T20:29:24.000Z --- There are two different Remittance Products available for CNB clients. First is the FISPAN Remittance Advice and the second is the CNB Remittance Advice product. This page can help determine the best remittance product for your organization. *** ## Remittance Advice Overview FISPAN's Remittance Advice service automatically sends an email to the vendor’s designated email address(es) for every submitted payment. This email will contain your company name and a detailed list of the paid bills, including the Reference/Invoice #, Invoice Date, Amount, and Discount Used. If any credits were applied, the credit's reference number and amount will also be displayed. ::Image[]{src="https://api.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm--sFIfOm8q7hjv6DLyGpiY-20250606-210519.png" size="50" width="800" height="1158" position="center" caption="A sample remittance email. Exact template may vary." darkWidth="800" darkHeight="1158" showCaption="true"} Each remittance email can be sent to up to 5 email addresses. By default, the system uses the Vendor’s email address. If you prefer to use a custom list, you can set** Payables Email Addresses **on the custom tab of the Vendor's profile in NetSuite (or the Payment Methods page in Sage Intacct and Business Central). The email will be sent from FISPAN and feature your bank's branding. As a user, you can customize several settings: - **"Reply-To" Email Address:** Configure an address that the recipient will see and use if they reply to the remittance advice. - **Receive Copies:** Choose an email address to receive copies of all sent remittance advice. - **Alternative Company Name: **You may request that we configure a different company name to appear in the email on a per-bank account basis. Remittance emails are submitted shortly after the payment is successfully sent from your ERP. The subject line of the email will appear as: "Your customer {CUSTOMER\_NAME} has initiated a payment." :::hint{type="warning"} **IMPORTANT:** Enabling the GROUP BILLS FOR PAYMENT function means that only one remittance email is sent for multiple bills grouped into a single payment for the same vendor. If this feature is not enabled, each paid bill is treated as a unique payment with its own remittance email, which results in multiple payments and multiple emails. ::: *** ## Configuring Remittance Advice Follow these steps in the FISPAN Portal to enable and manage your Remittance Advice settings. :::::WorkflowBlock :::WorkflowBlockItem ### Navigate to the App Center Log in to [https://sys.fispan.live/](https://sys.fispan.live/ui/integrations) (or Sandbox: [https://sandbox.fispan.cloud/](https://sandbox.fispan.cloud/ui/integrations)) using your FISPAN Portal credentials. If not already there, navigate to the App Center. Remittance Advice, as well as any other available extra features, will be displayed in the lower** Discover More **section. ::Image[]{src="https://app.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-wsNgjvKkBlFLQHmVzkTBx-20250220-224600.png" size="80" width="3610" height="1878" position="center" caption="Navigate to App Center" showCaption="true"} ::: ::::WorkflowBlockItem ### Enable Remittance Advice To begin enabling Remittance Advice, hover over the card and select** Learn More**. The** Learn More **button will begin the short setup process. ::Image[]{src="https://api.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-Q1NX1hG_Lglcr9EU0Z3M2-20250220-224742.png" size="80" width="3610" height="1878" position="center" caption="The Continue button will proceed you to the final steps of enabling Remittance Advice!" showCaption="true"} :::hint{type="info"} **NOTE:** Don't see Remittance Advice in the **Connected** or** Discover More **sections? Please reach out to FISPAN Support to have this product made available to you. ::: :::: :::WorkflowBlockItem ### Configure Remittance Advice In order to complete the setup, we require a few details from you. ::Image[]{src="https://app.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-QKXnm5xEdNn86IXyrIGPC-20250220-225005.png" size="80" width="3610" height="1878" position="center" caption="A single "reply-to" email can be set. Up to 5 "CC" addresses can be set. " showCaption="true"} All emails come from the unmonitored inbox no-reply\@fispan.com. If a vendor replies to a remittance email, their response will be redirected to the address you specified in the **Vendors can reply to **field. Internal copies of all remittance advices will be sent to the emails noted for copies. Once **Enable Remittance** is selected, it can take up to 15 minutes for the changes to come into effect. ::Image[]{src="https://app.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-X5HttuRB9GeyaTOchi9bR-20250220-225333.png" size="80" width="3610" height="1878" position="center" caption="The Remittance Advice card will move from the Discover More section to the Connected section once enabled." showCaption="true"} ::: :::WorkflowBlockItem ### Modify Remittance Advice Settings You can view or change your current settings through the App Center. Find the Remittance Advice card, select its drawer, and choose **Open Settings**. If you need to disable the integration entirely, select **Disable**. The change may take up to 15 minutes to come into effect. ::Image[]{src="https://api.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-yz6jS5CW9V3MO4YIGlt1w-20250220-225320.png" size="80" width="3610" height="1878" position="center" caption="The extra feature can be enabled or disabled at anytime. However, be mindful that changes can take up to 15 minutes to take effect." showCaption="true"} ::: ::::: *** ## CNB Remittance Advice With CNB’s remittance advice, you will no longer have to manually send vendors remittance details of payments made through the plugin for ACH and Wire payments. **Speak with your CNB Sales Representative to add remittance advice to the EASI Link Connector.** Once a vendor is setup in the plugin with the required information, such as a valid email address, the system will automatically compose and send an email to your vendor with your company name, total amount paid, invoice date(s), reference number, and invoice memos(s), giving your team back that time for other value-add tasks. *** ## Information Field Mapping The information on the remittance advice will include:** your company,** **the vendor company name, total** **amount** **paid**, **invoice date(s), **and** invoice number(s)**. **ACH Payment Remittance Email** **Example:** ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-uj3TwjJxiYWWO0qNQI6NI-20250223-222809.png" size="80" width="800" height="441" position="center" darkWidth="800" darkHeight="441" showCaption="false"} **Wire Payment Remittance Email Example:** ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/1c9BRmoEHXpQeUtWmEZSc_image.png" size="80" width="639" height="290" caption="Wire Email Example" position="center" darkWidth="639" darkHeight="290" showCaption="true"} *** ## Update Business Central Settings To use the remittance advice product for Business Central, follow these steps to update your vendor settings. ::::WorkflowBlock :::WorkflowBlockItem ### Go to Payment Methods Navigate to the Payment Methods page. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/JFVNpAg1i-C6qz52vundh_screenshot-2023-07-28-at-25139-pm.png" size="80" width="586" height="46" position="center" caption="Select Settings" showCaption="true"} ::: :::WorkflowBlockItem ### Select a Vendor The Payment Methods page will now load. On this page, hover over a vendor and select the eye icon to open the pop-up. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/EJ7Pk9fGHm7NmmBZgMroz_screenshot-2023-06-16-at-112314-am.png" size="80" width="1451" height="438" position="center" caption="Select a Vendor" showCaption="true"} ::: :::WorkflowBlockItem ### Enable Remittance Advice for Vendor If you had an email stored on the vendor record, the remittance advice will default to that address. On this page, you can toggle off remittance advice for vendors. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/6y05OeyzYCCrJc9Jg9J1o_screenshot-2023-06-16-at-111845-am.png" size="80" width="1215" height="499" caption="Add Email Group" position="center" showCaption="true"} ::: :::WorkflowBlockItem ### Add Email Group You can also add more emails by selecting **Add Email Group. ** You can add up to five emails per group and add a group name. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/cl5F3fG55_RbL71GBRZfs_screenshot-2023-06-16-at-114501-am.png" size="80" width="850" height="434" caption="Save New Email Group" position="center" showCaption="true"} You can then change the default payment method to this new group. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/tVppNwyrnCvp-9kTHVYvS_screenshot-2023-06-16-at-114429-am.png" size="56" width="436" height="202" caption="Change your Default Remittance" position="center" showCaption="true"} ::: :::: When you make a payment now, this vendor will receive a remittance advice email. If you would like to turn off Remittance for a vendor or not send remittance to a vendor, you can leave this field empty or toggle it off. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/qBH7rMSXti_7tEOHJekup_screenshot-2024-01-31-at-104611-am.png" size="56" width="660" height="380" position="center" caption="Leave the Field Empty" showCaption="true"} ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/8Xksy5YNfuhMg-Wf_ANp0_screenshot-2024-01-31-at-104618-am.png" size="56" width="644" height="390" position="center" caption="Toggle off Remittance" showCaption="true"} :::hint{type="warning"} **For the CNB Remittance Advice, please follow these guidelines: ** *Domestic/International ACH:* - Add up to **two emails** separated by semi-colon, 128 character limit *Domestic/International Wire:* - Add emails separated by semi-colon, 128 character limit ::: *** ## CNB Remittance Advice FAQ | **Question** | **Answer** | | -------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **When will the Remittance Advice be sent?** | After this service has been enabled, it may take up to 24 hours for remittance advices to automatically be sent. Remittance advice will be sent after your payment has been successfully transmitted to FISPAN and CNB. | | **Can I receive a copy of the remittance advice email?** | Yes, a copy of the remittance advice email can be sent by adding your email to the vendor email fields. | | **How do I opt-in to this feature**? | If you would like to add remittance advice to your plugin please speak to your bank representative. | *The FISPAN plugin utilizes the CNB remittance advice service, if you have further questions about CNB remittance advice please feel free to contact your CNB bank representative.*