Making Adjustments

the adjustment feature is available to all users using the latest plugin (2022 13) update the plugin bundle to access the feature adjustments, such as credit notes, must be defined at the vendor level once an adjustment is created for a specific vendor, for example, a $20 credit, it will automatically appear on all future bills for that vendor to ensure the credit amounts and references are correctly included in the remittance advice email, you must use account payables → adjustments to create credit notes and make adjustments when applying a credit amount to a bill, the system follows a rule the oldest available credit value for that vendor will always be applied to the payment first note make sure that the adjustment type is a debit memo the plugin does not currently support what native intacct calls credit memos make an adjustment to make an adjustment, follow these steps go to adjustments navigate to account payables → adjustments make adjustments input the amount you would like to apply to the bill in the credits to apply field the credits available column is updated every time the user modifies the adjustment in native intacct or inputs an amount in credits to apply please note that the applied credit cannot reduce the amount in the to pay column to zero or a negative value select and pay the bill as usual, and the credit will be applied important using bills with a negative amount (i e , $10) as adjustments is currently not supported by the plugin if you are using bills with negative amounts as part of your ap workflow to create credit memos, we recommend switching to adjustments this is what intacct recommends natively faqs what if the amount is not right? if the amount auto populated does not match what you would like to have as an adjustment, you can simply modify the corresponding adjustment simply head over to account payables > adjustment and select the adjustment you would like to modify change the ap term, and the auto populated adjustment in the plugin will be automatically updated this will directly be reflected in the credits available column what if there are no credits available? it is not possible to add any adjustments within the plugin head over to account payables → adjustment to modify any adjustment what if there are multiple adjustments? if there is more than one adjustment for a single vendor, native intacct is replicated, and these are added together this is reflected in the credits available column on the accounting side, the adjustment with the smallest adjustment number (1 is first, taken over 2) is first used the end user does not notice any difference, but this has an impact on the way the adjustments are used and closed the to pay column will change every time a new adjustment is added in the credits to apply column after the payment is completed and the memo(s) applied, the journal entries are written, the adjustment is marked as partially paid or paid, and the credits available is updated why do i get an error when paying two adjustments in a row? if you attempt to pay two adjustments consecutively for the same vendor, you may encounter the following error "the credits available for vendor a are less than what was applied to this payment " this occurs because you tried to apply more credits than the amount currently listed as credits available in intacct the system may not have registered the depletion of credits from your first adjustment payment yet to resolve this, please resubmit the payment with an accurate credit amount you must either add more credits for the vendor in native intacct decrease the amount of credits you are attempting to apply for the payment please note that when this error occurs, the bill will not be paid and will return to the bills to pay page it will not appear on the history page