---
title: Virtual Credit Card Requirements
slug: citizens/virtual-credit-card-requirements
docTags: 
createdAt: 2025-08-25T16:29:04.620Z
---

A Virtual Credit Card (VCC) is an electronic payment option provided through Citizens ERPConnect.

For VCC payments, vendors receive an email containing a unique virtual credit card number that they can use to process the payment. All VCC payments must be made in USD.

***

## Vendor Onboarding

The vendor onboarding process is manual.&#x20;

To onboard a vendor for VCC payments, retrieve the **Vendor ID** from the ERP and share it with the Citizens team.

:::hint{type="warning"}
**IMPORTANT:&#x20;**&#x54;his step is **required**. If the Vendor ID is not provided, payments will fail.
:::

### NetSuite

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/f-SDjFoNt6ZAI80Xru7wi_image.png" size="80" width="2800" height="1200" position="center" caption="Where to find Vendor ID in NetSuite" darkWidth="2800" darkHeight="1200" showCaption="true"}

### Intacct

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/mLPwubwvE3mqP7h8NEduj_image.png" size="80" width="1335" height="620" position="center" caption="Where to find Vendor ID in Intacct" darkWidth="1335" darkHeight="620" showCaption="true"}

### Business Central

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/YOOOoVVnJ1lDbDm6xWTa7_image.png" size="80" width="1248" height="722" position="center" caption="Where to find Vendor ID in Business Central" darkWidth="1248" darkHeight="722" showCaption="true"}

***

## Setting Default Payment Method

To set a default payment method for a vendor, please follow ERP specific steps.

### NetSuite

::::WorkflowBlock
:::WorkflowBlockItem
On the Vendor's Record, navigate to the Citizens Subtab.
:::

:::WorkflowBlockItem
Select **VCC/SUA** from the list of payment methods.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/PrWethf-9v9RzhDqz9g6f_image.png" size="80" width="2892" height="1442" position="center" caption="Setting Default VCC Payment Method in NetSuite" darkWidth="2892" darkHeight="1442" showCaption="true"}
:::
::::

### Intacct

::::WorkflowBlock
:::WorkflowBlockItem
In the **Citizens plugin** within your ERP, navigate to the specific vendor's record.
:::

:::WorkflowBlockItem
Go to the **Payment Method** tab.
:::

:::WorkflowBlockItem
Select **VCC** to set it as the default.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/5-Fk9rPDIWKxwo8FnzqH__image.png" size="80" width="1681" height="601" position="center" caption="Setting Default VCC Payment in Intacct" darkWidth="1681" darkHeight="601" showCaption="true"}
:::
::::

### Business Central

::::WorkflowBlock
:::WorkflowBlockItem
In the **Citizens plugin** within your ERP, navigate to the specific vendor's record.
:::

:::WorkflowBlockItem
Go to the **Payment Method** tab.
:::

:::WorkflowBlockItem
Select **VCC** to set it as the default.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/dtjb5Gpuk_BViCBuHSJ7c_image.png" size="80" width="2896" height="1232" position="center" caption="Setting Default VCC Payment in Business Central" darkWidth="2896" darkHeight="1232" showCaption="true"}
:::
::::

***

## VCC Proxy Pay Support

### Feature Overview

Proxy Pay is a specialized VCC payment execution service supported by ERPConnect. It is designed to facilitate VCC payments to external vendors (such as telecommunications or utility companies, e.g., Verizon) that do not accept standard emailed virtual cards and instead require payments to be routed directly to a specific vendor billing account.&#x20;

Proxy Pay removes this friction by allowing the bank to route the virtual card payment directly to the vendor's designated billing account on the client's behalf. This requires adding the vendor's billing account identifier to the vendor's profile.

### Vendor Billing Account Identifier

The Unique Customer Identifier assigned to the vendor by the merchant (e.g., a Corporate Utility or Telecom Account Number).&#x20;

:::hint{type="info"}
**NOTE:** This refers strictly to the Merchant-Facing Billing Account Identifier, not a Financial Institution Routing or Bank Account Number.&#x20;
:::

***

## Setting Vendor Billing Account Identifier

To enter Vendor Billing Account Identifier for a vendor, please follow ERP specific steps.

### NetSuite

::::WorkflowBlock
:::WorkflowBlockItem
Go to **Lists → Relationships → Vendors**.
:::

:::WorkflowBlockItem
Locate and click **Edit** on the specific Vendor Profile you need to update.
:::

:::WorkflowBlockItem
On the Vendor's Record, navigate to the Citizens Subtab.
:::

:::WorkflowBlockItem
Input the Billing Account Identifier directly into the **Additional Vendor Information** field. Click **Save** to apply the changes.


![](https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/jt5yzsZ6M8XBQn7P4WvNJ_image.png)
:::
::::

### Intacct and Business Central

::::WorkflowBlock
:::WorkflowBlockItem
In your main menu, go to **Citizens Plugin → Payment Methods**, and select the Vendors list.
:::

:::WorkflowBlockItem
Select the specific vendor you wish to update and click the **Eye (View) Icon** to open the configuration window.
:::

:::WorkflowBlockItem
On the right-hand panel of the window that appears, locate the Additional Vendor Information field.
:::

:::WorkflowBlockItem
Enter the Billing Account iIdentifier directly into this field and click **Save** to persist your updates.


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:::
::::

&#x20;
