---
title: Step 7: Authentication (Workday)
slug: citizens/step-7-authentication-workday
docTags: P9Ezlys4v5NTuW-DrgR0S
createdAt: 2026-05-11T18:37:49.858Z
---

The Authentication step in the installation wizard continues our effort in connecting to your Workday environment. Select "**Connect To Workday**" to proceed.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/x5mfEjSq3FlIsrCyEJOxX_workday-authentication-connect.png" size="80" width="800" height="452" position="center" caption="Authenticate with Workday will redirect you to your Workday environment." darkWidth="800" darkHeight="452" showCaption="true"}

This should open a new tab and take you to your Workday environment.

:::hint{type="warning"}
**IMPORTANT:** Your next steps may vary depending on your current login status, single-sign on setup, and user configuration.
:::

On the following page, select "**Allow**" on the "**Authorize Workday**" step.&#x20;

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/ayYjwiwMoqmIm6L0fLAyb-20260511-184150.png" size="80" width="800" height="449" darkWidth="800" darkHeight="449" position="center" caption="Authorize Workday" showCaption="true"}

Once you click Allow, that tab will be redirected to FISPAN and will likely close quickly. The original tab, the FISPAN Onboarding Wizard, should show the connection as complete.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/YnKwKrVFIzKyvBX1KetOU_workday-connected.png" size="80" width="800" height="452" position="center" caption="The &#x22;Credentials entered are correct!&#x22; tells us that the connection has been initially validated." darkWidth="800" darkHeight="452" showCaption="true"}

Once successful, we can proceed to the next step.&#x20;

***

## Troubleshooting Connection Issues

:::hint{type="warning"}
**IMPORTANT:** If the connection is unsuccessful, verify that your **Client ID, Client Secret, and Endpoints** match your Workday configuration exactly. Common issues includ&#x65;**&#x20;extra spaces, hidden characters, or line breaks** introduced during copy-pasting.&#x20;

Additionally, ensure the **API Client has been granted all required Scopes (Functional Areas):** Banking and Settlement, Staffing, Supplier Accounts, Suppliers, System, and Tenant Non-Configurable.
:::

