---
title: Pre-Onboarding Checklist (Xero)
slug: citizens/pre-onboarding-checklist-xero
description: Ensure you have everything you need before your onboarding call to start setting up the app for Xero.
docTags: GAkfyFvfFF-4ib3RkiQ33
createdAt: 2023-09-18T23:12:48.557Z
---

Use this checklist to get ready for your onboarding call. Having everything on hand will also help you if you decide to start the installation on your own. 

Any missed steps may result in the onboarding call being rescheduled to a later time.

***

## Bring an Administrator

Our onboarding calls require an Administrator (or someone with sufficient permissions) to be present in the call. The following is what we require this user to have access to:

- Grant access to third-party extensions

If no attendees have permission to do the above, the call may be rescheduled.

***

## Have the Invitation Email Handy

You should have received an invitation email from your bank with links to the FISPAN Sync. Ensure that at least one person attending the call has access to this email.

***

## Confirm Xero Version

The following Xero versions are supported by the FISPAN Sync: 

- **US:** Early, Growing, Established 
- **Canada:** Starter, Standard, Premium 
- **UK:** Ignite, Grow, Comprehensive, Ultimate

***

## Confirm Hardware & Software Requirements

**Browser support (minimum versions):**

- Chrome: 65
- Firefox: 66
- Safari: 12
- Edge: 79

**Operating systems (minimum versions):**

- Windows 7
- macOS - El Capitan

**Minimum screen resolution:**

- 1200x800px