---
title: Enabling Bank Feeds (Intacct)
slug: citizens/enabling-bank-feeds-intacct
description: Learn how to activate bank feeds through the Banking Cloud feature with this easy-to-follow guide. Follow the step-by-step instructions, including searching for "Citizens - Powered by FISPAN" and agreeing to the conditions.
docTags: qsTTpmTCpLZnj3pL4Rz_Z
createdAt: 2023-10-06T05:36:39.290Z
---

# Enabling Bank Feeds

## Step 1: Locate the Account

Go to **Cash Management → Checking**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/dkyPNoy2YZEpop187pI0o_screen-shot-2022-11-29-at-32423-pm.png" size="60" width="1018" height="1010" caption="Go to Checking" position="center" showCaption="true"}

On the Checking page, select **Edit** on the account you wish to turn on Bank Feeds for.

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***

## Step 2: Activate Bank Feeds

Under th&#x65;**&#xA0;Banking Cloud&#xA0;**&#x74;ab, click **Connect**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/rlKttru-5tI3C-9C1cxDq_screen-shot-2022-11-29-at-32638-pm.png" size="80" width="1974" height="628" caption="Connect Banking Cloud" position="center" darkWidth="1974" darkHeight="628" showCaption="true"}

In the search bar search **‘Citizens'**.

Select **Citizens – Powered by FISPAN**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/KB9rH40VSqjX60gS_FBZ__image.png" size="80" width="950" height="358" position="center" caption="Seach for &#x22;Citizens Bank - Powered by FISPAN&#x22;" darkWidth="950" darkHeight="358" showCaption="true"}

:::hint{type="danger"}
You will need to input a code: 859127
:::

Next, review the conditions and click on the checkbox to agree. Click **Continue** to proceed.

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You will be redirected to a landing page that will require you to sign in to the FISPAN Wizard.

Select **Login** **Now**.

***

## Step 3: Match Account for Bank Feeds

After logging in, select the account from Step 1, then select **Save and Finish**. You will automatically be redirected back to Sage.

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After being redirected back to Sage, select the same account and click **OK**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/mbV93W-ruFDy6OcwGsuo-_image.png" size="80" width="800" height="264" position="center" caption="Click Ok" darkWidth="800" darkHeight="264" showCaption="true"}

Choose the date you want transactions to start from.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/rxnhSE35bp1ky2EcL60tQ_image.png" size="80" width="800" height="258" caption="Choose Date" position="center" darkWidth="800" darkHeight="258" showCaption="true"}

:::hint{type="info"}
**NOTE:&#x20;**&#x59;ou must complete account matching within 60 minutes; otherwise, the installation wizard will time out, the connection will fail, and the account will remain **Pending** with no transactions coming in.&#x20;

To retry, disable the account(s) under the **Accounts** table and reinitiate the mapping process.
:::

***

## Step 4: Confirm Bank Feeds

Select **Confirm** to confirm the activation of Bank Feeds. Once the connection is successful, the status will change to **Connected**.

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:::hint{type="info"}
**NOTE:** If the account is in **Pending** status, it means that the transactions have not been pushed for this account. You will need to wait until the transactions are successfully pushed to this account before seeing it marked as **Connected**.&#x20;
:::

Once the account is **Connected**, go to **Cash Management -> Reconciliation -> Bank&#x20;**&#x61;nd follow your native reconciliation process.&#x20;

***

## Set Up Multi-Account Bank Feeds

Bank Feeds allows you to connect multiple accounts to the plugin. Once one bank account has been connected to Bank Feeds by following the **Enabling Bank Feeds** page, other accounts can be connected simultaneously through a financial institution connection.

:::hint{type="info"}
**NOTE: &#x20;**&#x42;efore you set up the Financial Institution, ensure that both Cash Management and Sage Cloud Services are enabled in the Subscriptions section. In the Sage Cloud Services configuration, confirm the **Enable Bank Feeds** checkbox is checked as per the **Enabling Bank Feeds&#x20;**&#x70;age.

If this does not work, please contact Sage support and ask to get access to the Financial Institution.
:::

Follow the steps below to set up multiple accounts for Bank Feeds.

:::::WorkflowBlock
:::WorkflowBlockItem
### Set up a Financial Institution

Go to **Cash Management** **→** **Set up** **→** **Financial Institution** and create a new Financial Institution.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/j-_CpvwlpIGE9imWiq3fp_screen-shot-2022-11-21-at-32139-pm.png" size="80" width="800" height="605" caption="Set-up Financial Institution" position="center" darkWidth="800" darkHeight="605" showCaption="true"}

This allows you to create a connection to the bank. Create the ID and Name as desired.

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:::

::::WorkflowBlockItem
### Map Accounts for Bank Feeds

Select **Map Accounts** and choose which accounts you would like to enable on Bank Feeds.

::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/CxUN4PDJXdbp1oE7Zf2jn_image.png" size="80" width="2220" height="1171" position="center" caption="Map Accounts" darkWidth="2220" darkHeight="1171" showCaption="true"}



:::hint{type="info"}
**NOTE:&#x20;**&#x59;ou must complete account matching within 60 minutes; otherwise, the installation wizard will time out, the connection will fail, and the account will remain **Pending** with no transactions coming in.

To retry, disable the account(s) under the **Accounts** table and reinitiate the mapping process.
:::



::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/XT4keeJiRBWlgcMbreKQd_image.png" size="80" width="1245" height="544" position="center" caption="Map Accounts" darkWidth="1245" darkHeight="544" showCaption="true"}

After mapping the accounts, the Banking cloud statuses can be seen in the Accounts tab.

::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/6SImdMorUnh7FIWNegYWh_svb-image.png" size="80" width="1158" height="444" position="center" caption="Account Status" darkWidth="1158" darkHeight="444" showCaption="true"}

To view your account information, click **Bank Transactions** in the Cash Management module. You can also view this information through the Reconciliation module.&#x20;

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Su6-TcO3zPy3jnOtb8GEC_image.png" size="80" width="800" height="285" caption="Observe Bank Transactions" position="center" darkWidth="800" darkHeight="285" showCaption="true"}
::::
:::::

