---
title: Contact Us
slug: citizens/contact-us
description: FISPAN offers comprehensive support from 5:00AM to 5:00PM Pacific Time. Get assistance for onboarding inquiries by reaching out to citizens.onboarding@fispan.com, covering Enrollment Form Submissions, Onboarding Troubleshooting, and Production Promotion R
docTags: 
createdAt: 2022-10-07T21:59:58.000Z
---

Need help with a specific topic? Enter keywords in the search bar on the left panel to narrow your results. If you don't find what you need, our support team is ready to assist you.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/hmIhJ3xctHTL_222Ur8YG-20251022-211305.png" size="80" width="844" height="162" position="center" caption="Search for Keywords" showCaption="true"}

Alternatively, frequently asked questions are available in the [ERPConnect FAQ](docId\:QYSMwlcEcpCztncdsJ9Bo) section.

# Still Need Assistance?

If you experience a problem, please contact:

Citizens Client Services at [877-550-5933](#) ([401-282-1362](#)) 

or email us at [clientservices@mail.client.citizensbank.com](mailto\:clientservices@mail.client.citizensbank.com), 

24 hours a day, 7 days a week.)