---
title: Welcome
slug: citizens
description: Learn how to integrate Citizens banking services with ERP systems using the comprehensive "FISPAN x Citizens Product Guides" document. 
icon: {"faIcon":"fa-solid fa-handshake-simple"}
docTags: 
createdAt: 2022-10-25T20:14:19.000Z
---

The FISPAN x Citizens Product Guides is where you will find documentation about features, set-up guides and more!

# Getting Started

Ready to transform your commercial banking experience? Learn how to embed the Citizens banking services directly within your ERP. Begin by selecting your ERP:

| **ERP**                                                        | **Quickstart Links**                                                                                               | **Release** **Notes**                                                                        |
| -------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------- |
| **Oracle NetSuite (NetSuite)**                                 | [Pre-Onboarding Checklist (NetSuite)](https://support.fispan.com/citizens/pre-onboarding-checklist-netsuite)<br /> | [Release Notes (NetSuite)](https://support.fispan.com/citizens/release-notes-netsuite)<br /> |
| **Sage Intacct (Intacct)**                                     | [Pre-Onboarding Checklist (Intacct)](https://support.fispan.com/citizens/pre-onboarding-checklist-intacct)         | [Release Notes (Intacct)](https://support.fispan.com/citizens/release-notes-intacct)         |
| **Microsoft Dynamics 365 Business Central (Business Central)** | [Pre-Onboarding Checklist (Business Central)](https://support.fispan.com/citizens/pre-onboarding-checklist-bc365)  | [Release Notes (Business Central)](https://support.fispan.com/citizens/release-notes-bc365)  |
| **QuickBooks Online (QBO)**                                    | [Pre-Onboarding Checklist (QBO)](https://support.fispan.com/citizens/pre-onboarding-checklist-qbo)                 | [Release Notes (QBO)](https://support.fispan.com/citizens/release-notes-qbo)                 |
| **Workday**                                                    | [Pre-Onboarding Checklist (Workday)](https://support.fispan.com/citizens/pre-onboarding-checklist-workday)         | [Release Notes (Workday)](https://support.fispan.com/citizens/release-notes-workday)         |
| **Xero**                                                       | [Pre-Onboarding Checklist (Xero)](https://support.fispan.com/citizens/pre-onboarding-checklist-xero)               | [Release Notes (Xero)](https://support.fispan.com/citizens/release-notes-xero)               |

## Products and Features

Explore the features and products the My Bank plugin and FISPAN Sync support. Click the checkmark **✓** under your ERP per product to jump directly to its documentation for setup guides and usage instructions.

### Accounts Payables

| **Feature**              | **NetSuite**                                                                               | **Intacct**                                                               | **Business Central**                                                               | **Quickbooks Online**                                                 | **Workday**                                                        | **&#x20; Xero**                                                 |
| ------------------------ | ------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------- | ---------------------------------------------------------------------------------- | --------------------------------------------------------------------- | ------------------------------------------------------------------ | --------------------------------------------------------------- |
| Vendor Payments          | [✓](https://support.fispan.com/citizens/payments-new-netsuite)                             | [✓](https://support.fispan.com/citizens/paying-bills-intacct)             | [✓](https://support.fispan.com/citizens/paying-invoices-business-central)          | [✓](https://support.fispan.com/citizens/YlrN_8tBkYxq31ZB8GKIL)        | [✓](https://support.fispan.com/citizens/paying-bills-workday)      | [✓](https://support.fispan.com/citizens/RyEViO3n7AzWGrIxkUP-U)  |
| Remittance Advice        | [✓](https://support.fispan.com/citizens/remittance-advice-netsuite)                        | [✓](https://support.fispan.com/citizens/remittance-advice-intacct)        | [✓](https://support.fispan.com/citizens/remittance-advice-business-central)        | [✓](https://support.fispan.com/citizens/45qT-remittance-advice-qbo)   | [✓](https://support.fispan.com/citizens/remittance-advice-workday) | [✓](https://support.fispan.com/citizens/remittance-advice-xero) |
| Employee Expense Reports | [✓](https://support.fispan.com/citizens/employee-expense-reports-netsuite)                 |                                                                           |                                                                                    |                                                                       |                                                                    |                                                                 |
| Credit Memos             | [✓](https://support.fispan.com/citizens/applying-bill-credits-during-payment-new-netsuite) | [✓](https://support.fispan.com/citizens/making-adjustments-intacct)       | [✓](https://support.fispan.com/citizens/applying-credit-memos-business-central)    |                                                                       |                                                                    |                                                                 |
| Discounts                | [✓](https://support.fispan.com/citizens/applying-discounts-new-netsuite)                   | [✓](https://support.fispan.com/citizens/applying-discounts-intacct)       | [✓](https://support.fispan.com/citizens/applying-discounts-business-central)       |                                                                       |                                                                    |                                                                 |
| Partial Payments         | [✓](https://support.fispan.com/citizens/partial-payments-new-netsuite)                     | [✓](https://support.fispan.com/citizens/making-partial-payments-intacct)  |                                                                                    |                                                                       |                                                                    |                                                                 |
| Payment Method Approvals | [✓](https://support.fispan.com/citizens/payment-method-approvals-netsuite)                 | [✓](https://support.fispan.com/citizens/payment-method-approvals-intacct) | [✓](https://support.fispan.com/citizens/payment-method-approvals-business-central) | [✓](https://support.fispan.com/citizens/payment-method-approvals-qbo) |                                                                    |                                                                 |
| Embedded Experience      | ✓                                                                                          | ✓                                                                         | ✓                                                                                  |                                                                       |                                                                    |                                                                 |

### Accounts Receivable

| **Feature**      | **NetSuite**                                                                | **Intacct**                                                                | **Business Central** | **Quickbooks Online** | **Workday** | **&#x20;    Xero** |
| ---------------- | --------------------------------------------------------------------------- | -------------------------------------------------------------------------- | -------------------- | --------------------- | ----------- | ------------------ |
| Cash Application | [✓](https://support.fispan.com/citizens/cash-application-overview-netsuite) | [✓](https://support.fispan.com/citizens/cash-application-overview-intacct) |                      |                       |             |                    |

### Bank Feeds

| **Feature**                   | **NetSuite**                                                          | **Intacct**                                                          | **Business Central**                                               | **Quickbooks Online** | **Workday**                                                                                                                                                                                               | **&#x20;    Xero** |
| ----------------------------- | --------------------------------------------------------------------- | -------------------------------------------------------------------- | ------------------------------------------------------------------ | --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------ |
| Bank Feeds (Automated Import) | [✓](https://support.fispan.com/citizens/enabling-bank-feeds-netsuite) | [✓](https://support.fispan.com/citizens/enabling-bank-feeds-intacct) | [✓](https://support.fispan.com/citizens/enabling-bank-feeds-bc365) |                       | [✓](https://support.fispan.com/citizens/enable-bank-feeds-workday?_gl=1*1cmoeqh*_gcl_au*MzA1ODAzMjU4LjE3ODcxNjk1ODcuMTQ4ODY1ODg4LjE3OTAwMzAwMTEuMTc5MDAzMDM4Ni4xMzU1MTk1MjUuMTc5MDAzMDAxMS4xNzkwMDMwMzg2) |                    |

### Cash Management

| **Feature**                  | **NetSuite**                                                             | **Intacct**                                                             | **Business Central**                                                            | **Quickbooks Online**                                               | **Workday**                                                             | **&#x20;   Xero**                                                    |
| ---------------------------- | ------------------------------------------------------------------------ | ----------------------------------------------------------------------- | ------------------------------------------------------------------------------- | ------------------------------------------------------------------- | ----------------------------------------------------------------------- | -------------------------------------------------------------------- |
| Bank Accounts                | [✓](https://support.fispan.com/citizens/managing-bank-accounts-netsuite) | [✓](https://support.fispan.com/citizens/managing-bank-accounts-intacct) | [✓](https://support.fispan.com/citizens/viewing-bank-accounts-business-central) | [✓](https://support.fispan.com/citizens/managing-bank-accounts-qbo) | [✓](https://support.fispan.com/citizens/managing-bank-accounts-workday) | [✓](https://support.fispan.com/citizens/managing-bank-accounts-xero) |
| Account to Account Transfers | [✓](https://support.fispan.com/citizens/account-transfers-netsuite)      | [✓](https://support.fispan.com/citizens/account-transfers-intacct)      | [✓](https://support.fispan.com/citizens/account-transfers-business-central)     | [✓](https://support.fispan.com/citizens/account-transfers-qbo)      |                                                                         | [✓](https://support.fispan.com/citizens/account-transfers-xero)      |
| Reconciliation Manual Export | ✓                                                                        | ✓                                                                       | ✓                                                                               | ✓                                                                   | ✓                                                                       | ✓                                                                    |

### Payment Rails

Citizens support multiple payment rails to keep your business moving. Click any supported rail to review the payment requirements.

| **Feature**                                                                                 | **NetSuite** | **Intacct** | **Business Central** | **Quickbooks Online** | **Workday** | **Xero** |
| ------------------------------------------------------------------------------------------- | ------------ | ----------- | -------------------- | --------------------- | ----------- | -------- |
| [ACH - US/USD](https://support.fispan.com/citizens/ach-requirements)                        | ✓            | ✓           | ✓                    | ✓                     | ✓           | ✓        |
| [International ACH (IAT)](https://support.fispan.com/citizens/international-ach)            | ✓            | ✓           | ✓                    | ✓                     | ✓           | ✓        |
| [Checkprint - US/USD](https://support.fispan.com/citizens/check-requirements)               | ✓            | ✓           | ✓                    | ✓                     | ✓           | ✓        |
| [Domestic Wires - US/USD](https://support.fispan.com/citizens/wire-requirements)            | ✓            | ✓           | ✓                    | ✓                     | ✓           | ✓        |
| [International Wires](https://support.fispan.com/citizens/international-wires)              | ✓            | ✓           | ✓                    | ✓                     | ✓           | ✓        |
| [Virtual Credit Card](https://support.fispan.com/citizens/virtual-credit-card-requirements) | ✓            | ✓           | ✓                    |                       |             |          |
| [Account Transfers](https://support.fispan.com/citizens/account-transfers-requirements)     | ✓            | ✓           | ✓                    | ✓                     |             | ✓        |

## Product Support

::::LinkArray{contentSource="CUSTOM"}
:::LinkArrayItem
****[Contact Us](https://support.fispan.com/citizens/contact-us)


:::

:::LinkArrayItem

:::
::::

