Payables 2.0 - Bill Payments (Intacct)

note for payables 2 0 users, the payments button will appear as payments (beta) in the navigation menu paying bills in intacct allows you to remain within your erp system without needing to access your bank account separately you can pay a bill individually or improve efficiency by processing them in groups follow this guide to learn how to do both in the payments page pay a bill follow these steps to pay your bills with the plugin go to payments go to payments select bills to pay the pay bills page will then load this page will load every bill that is open in your company note if your payables page looks different than the screenshots below, you may be running an outdated version of the plugin please update your plugin to use the plugin's latest features by following the guidance on the updating the plugin (intacct) page use the filters to find the bills you would like to pay if a default payment method has not yet been set for the vendor, choose your payment method from the respective column then, select the bills you would like to pay using the boxes on the left tip use these features in the payments (beta) page to locate and pay your invoices more easily fixed columns fixed columns keep crucial information like vendor name visible as you scroll horizontally, ensuring you never lose track of what you are paying quick actions use quick actions to set a vendor’s default payment method directly from this list without navigating to vendor settings sorting & filtering use the sorting and filtering available for every column to quickly find specific bills important if you delete an open bill directly within the plugin by clicking the delete icon on the right side of the bill, it will be removed and will not automatically re sync to make sure a removed open bill can be reprocessed, you must go into native intacct (outside of the bank plugin) there, you need to make an edit to the invoice and then resubmit it for approval this action forces the necessary update for the bill to be picked up and reprocessed note ensure the bills you plan to pay are not duplicates of bills previously paid via the plugin review selection summary as you select bills, a selection summary appears at the top of the list hover over this panel to view the total and currency breakdown for your selected bills and vendors important if a bill has data issues preventing payment, an error icon will appear directly in the list click the icon to view the specific error message for immediate troubleshooting you now have two options for processing your selected bills select start payment run for immediate processing or schedule payments for a future date start payment run if you've decided to go with the immediate processing option, s elect start payment run to initiate payments immediately with multi source capability, you can include bills across various currencies and bank accounts within a single batch the system intelligently bundles these payments, eliminating the need for multiple separate runs select the account from the dropdown menu before proceeding, confirm that the number of bills, payments, and amounts are correct, and ensure all applicable credits and discounts have been applied click review payment summary to continue review payment run once you have validated your bills to be paid, select confirm important do not attempt to void and repay a bill if you realize you forgot to apply a credit or discount after clicking confirm voiding and repaying the bill yourself may cause duplicate payments if this situation occurs, please contact immediately we need to check if the payment has already been processed by the bank’s systems before you attempt any voids and repayment confirm payment run once submitted, you will receive a confirmation navigate to the history tab to track the status scheduled payments will appear here with a distinct "scheduled" status until they are processed the status will appear as received until the payment has been sent for processing once the payment is complete, the status will display as completed if any payment fails during the run, a banner on the payments page will alert you immediately a failed bill remains open on the payments page and can be resubmitted for payment paying grouped bills if you would like to make grouped bill payments, ensure the combined bills setting is enabled for your vendors you can decide to have this enabled for each vendor if you haven't done this yet, please refer to our enabling grouped bills guide follow these steps to group bills into a single payment go to paymen ts go to payments pay grouped bills on the pay page, select all the bills you wish to pay, and click start payment run the confirmation payment window appears you can select the source account and verify the number of bills against payments click send payments to send the payments when grouped payments are enabled for a vendor with multiple bills, the total number of payments will be less than the number of bills being paid after clicking send payments , your payment will begin transmitting confirm payment run once submitted, you will receive a confirmation navigate to the history tab to track the status the status will appear as received until the payment has been cleared once the payment is complete, the status will display as completed if any payment fails during the run, a banner on the payments page will alert you immediately a failed bill remains open on the payments page and can be resubmitted for payment note if using remittance advice, enabling the combined bills function means only one remittance email will be sent this email covers all the multiple bills that were grouped into a single payment if you do not enable this feature, each paid bill is treated as a unique, separate payment this results in multiple payments being created and, consequently, multiple remittance emails being sent to the vendor faqs how long do bills stay on the history page? bills never leave the history page as long as there is a working sync between intacct and the plugin, you should be able to see your paid bills why do i see multiple instances of the same bill on the history page? if you pay a bill with partial payments, the same bill will appear multiple times on the history page similarly, if a bill has failed and has been repaid, it will also appear in multiple payments on the history page how many bills per page? the plugin shows 200 bills per page you are only able to pay one page at a time why do i receive an error 'you do not have the permissions for operation read by query on object of type locationentity'? this is because you are missing the entities permissions on the role/user navigate to company > role > subscriptions and add the entities permissions view i deleted a bill in the plugin, and i want it to appear again how can i do that? if you modify anything on the bill record, it should be picked up again and appear on the pay page of the plugin why am i not able to pay a bill that i created by duplicating an old bill i paid previously through the bank plugin? when a bill is paid through our bank plugin, certain custom fields on the bill record, such as transaction ids and statuses, are automatically filled in and are uneditable duplicating these bills will copy over the contents of those custom fields into the new bill, potentially causing payment failures