Setting up Multi-Factor Authentication

multi factor authentication (mfa) overview multi factor authentication (mfa) adds another level of security for all users when using the {{fispanportal}} to https //sys fispan live/login with mfa, your data is protected against account breaches and is accessed by authorized users note mfa does not apply to the sandbox environment when registering, all new users must set up multi factor authentication (mfa) by choosing an authentication method (the default option will be shown first) if you prefer a different method, select try another method to choose one of the following options sms (preferred) authenticator (or similar) email setting up sms mfa note multi factor authentication (mfa) is only required if you are a user in the production environment if you are a sandbox user, you may skip this step the first time you log in to the production environment, you will be prompted to establish your multi factor authentication (mfa) setup you have the option to select various methods of mfa enroll phone number select your country code then enter your phone number, you will receive a text message with a 6 digit code via sms to the phone number you provided for enrollment if you are unable to receive a text message to this number, or you prefer a different multi factor authentication method, click try another method enter code otherwise, enter the 6 digit code you received in the applicable field select continue save recovery code after setting up sms and inputting the first one time code, you will be presented with a recovery code that should be stored in a safe location this code is for resetting the mfa, to switch the mfa type (i e , authenticator), or to use a different phone number setting up authenticator mfa if you would like to use an authenticator application for mfa, follow these steps set up authentication app download and install a compatible app, such as auth0 guardian app ( https //apps apple com/us/app/auth0 guardian/id1093447833 , https //play google com/store/apps/details?id=com auth0 guardian ) or https //support google com/accounts/answer/1066447?hl=en\&co=genie platform%3dandroid , on your mobile device and complete setup verify your identity go into the auth0 or google authenticator app to view your temporary verification code enter the code from the app into the field on your screen and select continue setting up email mfa follow these steps to set up email mfa and verify your identity enter email add the email address where you would like to receive your authentication code check inbox navigate to your email inbox to retrieve the 6 digit verification code sent to you verify your identity return to this screen, enter the code, and select continue